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Career in Retail Sale


WHAT IS RETAIL SALES?

A retail sale is the purchase of finished goods and services by consumers and businesses. These goods and services have made it to the end of the supply chain. These goods are then distributed to the retailers. The retailers sell them to the consumer. Retail literally means “the sale of goods or commodities in small quantities directly to the consumers”


RETAIL SALES JOB RESPONSIBILITIES:

Serves customers by helping them select products.

Drives sales through engagement of customers, suggestive selling, and sharing product knowledge

Manage financial transactions

Processes payments by totaling purchases, processing checks, cash, and store or other credit and debit cards

Alerts management of potential security issues

Assists with inventory, including receiving and stocking merchandise

Keeps the client informed by notifying them of preferred customer sales and future merchandise of potential interest

Responds to customers questions

Documents sales by creating or updating customer profile records

Directs the customers by escorting them to racks and counters

Provides outstanding customer services

VARIOUS FORMATS OF RETAILING IN INDIA

Super markets

Hyper markets

Malls

Discount stores

Department stores

Convenience stores

Category killers

Mom and pop stores

Street vendors

Cash and carry formats

Kiosks

E retailer


ELIGIBILITY:

This category of job doesn’t require any specific educational requirement but it would be an added advantage if the candidates have completed high school or diploma


RETAIL JOBS:

Sales associate

Cashier

Customer service representative

Store manager

Assistant store manager

Retail manager

Sales executive


SKILLS REQUIRED:

Customer service skills

Product recommendation

Resolving complaints

Merchandising control skills

Attention to details

Selling and cross selling skills


SALARY:

Sales associate- 20,000 to 30,000

Store manager- 20,000 to 25,000

Retail manager- 40,000 to 60,000

Sales executive- 10,000 to 15,000


FREQUENTLY ASKED QUESTIONS:

  1. How do I get a job in retail with no experience?

ANS: If one doesn’t have experience in a job, they might want to look at doing some volunteer work to put on one's resume as it will be looked upon favourably.

  1. Is retail a good job?

ANS: Working a retail job for the first time can be nerve-wracking , but if you ask plenty of questions and treat customers well, you’ll do a great job.


YOUTUBE REFERENCE:




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