Who is a Barista?
Baristas make and serve beverages, such as coffee and tea, and foods, such as sandwiches, muffins, or cookies. They package coffee blends, make coffee and tea, explain menu items to customers, clean, and attempt to ensure that customers are comfortable and satisfied.
What does a Barista do ?
A barista is someone that specializes in making and serving a variety of beverages. They usually work at a coffee shop, bookstore, or in a bar that serves coffee or espresso specialty drinks. In addition, most baristas do more than make great tasting drink
What is the work place of a barista like?
The emergence – and explosion – of coffee culture around the world has vastly diversified the workplace options for baristas. While they, of course, work at coffee shops and cafés throughout the world (Starbucks, Seattle’s Best Coffee, Tim Horton’s, Blenz, and other chains and independent operations), baristas today have many other employment options.
Among the businesses that are embracing the global appreciation for great coffee by adding coffee bars to their operations are:
- High-end and luxury hotels and resorts
- Cruise ships
- High-end train adventure companies
- Department stores and boutiques
- Luxury car dealers
- Country clubs and golf courses
- Sports complexes
Baristas must possess a variety of skills to be successful, such as:
Verbal communication: This skill includes the knowledge of workplace etiquette to speak and communicate. It also involves actively listening to the customer to understand their message. Baristas use verbal communication daily when taking customer orders and explaining menu options. They listen for verbal cues and tone to understand what the customer wants.
Physical stamina: This skill involves being mobile for extended periods of time. Baristas often work long shifts and are constantly on their feet throughout the shift.
Customer service: This soft skill involves delivering high-quality, professional help throughout the customer’s experience with the business. A barista uses customer service by being respectful and caring for all patrons. They also work to build a relationship and strong rapport with returning patrons.
Professionalism: This soft skill involves showing respect and consideration for others in the workplace. It also involves being kind and composed during challenging work situations. Baristas must be professional throughout all interactions with restaurant patrons and other employees.
Interpersonal skills: These skills guide interactions and communication with others in the workplace. This includes maintaining respect, showing empathy and using emotional intelligence to understand others. Baristas use interpersonal skills to interact with customers and coworkers in a friendly and engaging manner.
Attention to detail: This soft skill involves thoroughness and accurateness in completing a task. It also includes correctly remembering the details of conversations, interactions and policies. Baristas use their attention to detail in taking accurate customer orders and making the beverages.
· Welcoming customers, informing them about specials or new items, answering questions, and accepting orders and payments.
· Preparing foods, such as sandwiches or baked goods, and grinding and blending coffee beans, brewing coffee and tea, and serving items to customers.
· Packaging food and beverages for sale.
· Selling coffee and tea blends and brewing equipment, highlighting the differences between items and educating customers about brewing methods.
· Cleaning and restocking work and dining areas, emptying trash, and sanitizing equipment and utensils.
· Learning about brewing methods, beverage blends, food preparation, and presentation techniques to improve food quality.
· Updating signage and displays to attract customers.
· Taking inventory and replenishing items in display cases, at tables, or behind the counter.
· Working in as part of a fun, high-energy team.
· Adhering to all food safety regulations and quality controls
· Friendly and capable of developing a rapport with customers — learning their names and favorite drinks. If you are a “people person” you will do well as a barista.
· Able to prepare beverages quickly, while maintaining a high level of quality
· Hard working and with great attention to detail
· Able to prioritize and perform multiple tasks at once
· Well-organized and detail-orientated
· Capable of maintaining a clean workspace
· Great telephone etiquette
· Committed to delivering excellent customer service
· Fit enough to spend most of the work day standing
· Willing to learn and improve
· Previous work experience as a Barista or Waiter/Waitress
· Hands-on experience with brewing equipment
· Knowledge of sanitation regulations
· Flexibility to work various shifts
· Basic math skills
· Ability to gauge customers’ preferences
· Excellent communication skills
· High school diploma; relevant training is a plus
Barista Training & Expertise
While it is possible for a barista to acquire their job skills by attending barista training courses, they are usually taught on the job by longstanding employees. Many baristas take great pride in their skills and spend years honing specific techniques for crafting perfect drinks. More experienced baristas are often tasked with training new employees. The training can range from making everyday drinks to creating specialized drinks to learning how to use the complicated machinery.
Starbucks Barista yearly salaries in India
₹ 1,58,640 per year
Pros and Cons
Here are some of the pros and cons of being a barista.
· Suitable for people who likes practical and hands-on work
· Suitable for people who values relationships between co-workers and customers and wants to work in a friendly non-competitive environment
· It is easy to get into this career. Some previous work-related skill, knowledge, or experience is required to get started.
· Not suitable for people who likes to solve problems mentally
· One of the lowest paying jobs
· Demand for this career is not growing
Is the career right for you
People who are suitable for this job tends to like work activities that include practical, hands-on problems and solutions. They like working with plants, animals, and real-world materials like wood, tools, and machinery.
They also like starting up and carrying out projects. They like leading people and making many decisions. Sometimes they require risk taking and often deal with business.
Frequently asked questions
How do I become a barista in India?
If you are going independent, you can put together a street cart and sell locally.
But if you want a job in a high-end coffee place, ask around!
You might have to do a “free Internship” for a month or so if they aren't hiring there.
But one month if working for free will show you are serious about being in the industry
And if you don't get hired, you will learn a bunch of skills that would surely impress the next coffee shop you apply too!
What are the best Barista training institutes in India?
There are various Coffee schools that provide Barista classes in India. Here's a list of them:
1. Kaapi Machines India Pvt. Ltd, Bengaluru, Karnataka.
2. India Coffee Academy, Hyderabad.
3. World Tea & Coffee Expo, Kandivali (W), Mumbai, Maharashtra
4. India Barista Academy, Delhi.
5. Blue Tokai Coffee, Mumbai, Maharashtra.
6. AHA International, Kolkata, West Bengal.
What is the cost of Barista classes in India?
The cost of Barista classes in Indiacan range from 1000 INR to 3000 INR for a single class. One class may vary from 2-3 hours and the cost is dependent on the time factor.
What is the duration of Barista classes in India?
The average duration of Barista classes in Indiavary from 2-3 hours. The duration of the class may depend on the specialization of the class.